Frequently Asked Questions

What is Business Continuity Management (BCM)?

BCM is a form of risk management that deals with the threat of business activities or processes being interrupted by external and/or internal factors.  It involves making arrangements to ensure that your business can respond quickly and effectively in the event that a disruption does take place, thereby ensuring  that mission-critical functions can continue at an acceptable level of service.

Effective business continuity can be best attained through the implementation of a business continuity management system (BCMS) aligned to its international standard, ISO 22301.

What is the purpose of BCM?

BCM involves being prepared for disruptions by identifying potential threats to your organisation early and analysing how day-to-day operations may be affected.

Effective BCM ensures the organisation can continue to provide a pre-defined level of service in spite of a disaster, and helps preserve corporate reputation and, ultimately, its revenue streams. It may also improve insurance rates and provide new contract opportunities.

What is Business continuity planning?

Business continuity planning involves the processes and procedures for developing, testing and improving the Business Continuity Plan (BCP).  The BCP will enable an organisation to continue operating in spite of a disaster and to recover quickly to business as usual.  The BCP can be considered the ‘heart’ of a BCMS, and best practice for forming the plan is set out in ISO 22301.

What is the BCM lifecycle?

The BCM lifecycle involves:

  • Identifying critical activities;
  • Performing a business impact analysis (BIA);
  • Performing a risk assessment;
  • Designing and implementing a business continuity plan (BCP);
  • Testing and evaluating performance; and
  • Putting a continual improvement process in place.

What is organisational resilience?

It is the ability of an organization to anticipate, prepare for, respond and adapt to both incremental change and sudden disruptions in order to survive and prosper. Resilient organisations constantly orientate and adapt to take maximum advantage of changes in their operating environment.